Reviewed and applicable from September 2024.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose of personal information whilst being compliant with DK Laws.

Overview

1.Data we collect. Most of the personal information we process is provided to us directly by you for one of the following reasons

1.1 Customers

1.1.1 Personal data such as: name, address, contact number, email address, children’s name/s, date of birth, gender, school, school year and any medical or educational requirements.
1.1.2 Transactional data between you and us including purchases.
1.1.3 Information you provide for the purpose of subscribing to our website and keeping in touch with what Impact Academies & Camps has to offer
1.1.4 Any other information you choose to provide Impact Academies & Camps
1.1.5 Customers who email or telephone us
1.1.5.1 Data will only be collected if there is an interest in our courses on offer.
1.1.5.2 Relevant details collected to be able to make contact.
1.1.6 Children who are enrolled with us
1.1.6.1 Relevant child and parent details were collected to be able to make contact and monitor a child’s progress.
1.1.6.2 Record of conversation history.
1.1.6.3 Data about your child may be passed onto us from your child’s school and this should take place if you have authorised them to do so

1.2 Staff

1.2.1 Personal data such as: name, address, contact number, email address, date of birth, gender, medical and/or special educational requirements, employment history and referee details, immigration status, data provided on identification documents (passports, drivers licence, bank/utility details, National Insurance, financial data for payroll purposes, next of kin (name, address & contact details) and qualifications
1.2.2 Other data such as dietary requirements and any information you chose to provide Impact Academies & Camps

2.Reasons for collecting your data: Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
2.1 Your consent. You can remove your consent at any time in writing.
2.2 We have a contractual obligation.
2.3 We have a legal obligation.
2.4 We have a vital interest.
2.5 We need it to perform a public task.
2.6 We have a legitimate interest.

3.Using your data

3.1 Customers

3.1.1 Personal data submitted on the Impact Academies & Camps website will be used for reasons selected by you such as bookings and marketing sign-ups. We may use your personal data to:
3.1.1.1 Send you details of services purchased via the website
3.1.1.2 Send statements and invoices to you and collect payments from you
3.1.1.3 Send you email notifications which are applicable to you or have been requested by you
3.1.1.4 Personalise your repeat visit to our website
3.1.1.5 Marketing – We would like to send you information about our services which may be of interest to you. If you have agreed to receive this material, you may opt-out at any point.

3.2 Staff
3.2.1 Lawful employment reasons

4.We may disclose details about you:

4.1 Where a legal requirement arises
4.2 For our employees to be able to deliver our services to you

5.Security of your data

5.1 On receipt of physical documentation received containing personal data, this will be stored securely with restricted access. We will act promptly to transfer this to secure electronic means and securely dispose of physical copies. Where original copies are to be kept, this will remain stored securely.
5.2 We have taken precautions to prevent the loss, misuse or alteration of your personal data
5.3 Personal data is password protected, encrypted and backed-up.

6.Data Retention & Disposal

6.1 We retain data for different periods and for as long as the law requires. If you would like to know how long your data is being held for, please write to us.
6.2 Data is disposed of securely, with the most preferred method of shredding.

7.Policy updates

7.1 Where Impact Academies & Camps updates fundamental terms of this policy which apply to you, we will inform you of these changes

8.Cookies

8.1 Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
8.2 We use cookies to personalise content, provide essential site functionality, provide social media features and to analyse our traffic in accordance with out Cookie Policy. We also share information about your use of our site with social media and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
8.3 You can set your browser not to accept cookies, this may cause some of our website functions not to operate as they should. Please see our Cookie Policy

9.Third Party Websites

9.1 Any website links to third party websites are here for your information only and this Privacy policy applies to our website only. We recommend you read the Privacy Policy for any other websites you visit.

Your Rights

Under data protection law, you have rights including:

1. Access - You have the right to ask us for copies of your personal information. Should you wish to request the data held about you, please write to us. Please note: this may take up to 20 working days. Should you wish to unsubscribe from any emails, a link to do so will always be available in each email sent to you. Alternatively, please write to us.
2. Rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
3. Erasure - You have the right to ask us to erase your personal information in certain circumstances. Please note, where the law requires us to hold your data we will be doing so for as long as required.
4. Restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
5. Object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
6. Data Portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have 20 working days to respond to you.

Third Party Organisations

Marketing Purposes

• Facebook & Instagram (link | link)
• Twitter (link)
• Campaign Monitor (link)
• Google Analytics (link)
• Experian (link)

Virtual Classes & Meetings

• Webex (link)
• LogMeIn (link)
• Bomgar (link)

Examination entries and access arrangements

• AQA | Privacy Policy (link)
• Edexcel | Privacy Policy (link)

Student Safeguarding (Local authorities)
Accounting

• Impact Academies & Camps uses Xero accounting for processing of customer financial data
• Privacy Policy (link)

Disclosure & Barring Service

• Impact Academies & Camps uses gov.uk approved organisations (like emps.co.uk) to carry out background checks (DBS checks) on all teaching staff
• Privacy Policy (link)

Payroll

• Staff payroll is carried out with the company’s accountant
• Privacy Policy (link)

How to contact us

Please contact us if you have any questions regarding this policy:
Email: basildon@impactacademies.co.uk
Contact: King Edward Community Center , Basildon, Laindon SS15 6GY
Call: +44 7482054260

Complaints
If you are unhappy about the service with regards to the handling of your data please write to us and we will investigate this.
If you are unhappy with the outcome we have provided, please contact Greenwich or your local Council. “It is everyone’s responsibility to protect children”

Children and their parents may need urgent help.

Please contact Greenwich Children Services:
For general enquiries about children's services, please email the Families Information Service on fis@royalgreenwich.gov.uk. To contact the child referral team, please call 020 8921 3172. For out of hours emergencies, please call 020 8854 8888.